Shipping Policy
Shipping Policy
Order Processing and Shipment Timelines
Upon the successful receipt and confirmation of your full payment by Top Miner, please allow a 5-day processing period, the duration of which may vary based on your geographical location.
Once your order has undergone processing and been dispatched, anticipate a delivery window of 7-14 business days. Delivery times may fluctuate depending on the destination country or region.
Shipping Expenses
The prices displayed on the website exclude shipping charges, taxes, and any additional fees associated with customs or local regulations. The shipping cost is determined by various factors, including the carrier, product weight, and product dimensions, etc.
Should the package be returned to us or deemed 'Undeliverable' for any reason, we will reship the items to you. Buyers are responsible for any supplementary fees or charges incurred during this process.
For enhanced security, you have the option to purchase insurance directly from the carrier at your discretion.
Order Discrepancies
If you discover a missing item or receive an incorrect item in your order, kindly reach out to us within 48 hours. We will promptly address the issue and work towards a satisfactory resolution.